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Personalised Pot FAQs

Send a lot of TLC with a ‘The Little Botanical’ personalised pot!

Our very happy customers have told us that our pots are beautiful, unique, and high-quality! So we wanted to make them even better… what better way than allowing you to add your special touch by creating a tailor-made gift with a personalised pot.

Here you will find more information about our personalization service. If there is something that you would like to know, but isn’t listed below then why not give us a call or email us at [email protected]

Personalisation

It’s super easy – first find a pot that can be personalised, look for the ‘personalise me’ label or go to our personalisation page. Tick the personalise me box. Once ticked, a text box will appear – this is where you can get creative! Enter whatever you want to say (within 16 characters) and simply add to basket.

Try some of these great messages:
– Happy Birthday!
– Love Grows Here
– Potty about you
– Happy 21st or Happy 30th
– I pick you
– #yoursforever

Or, simply add your name or a special date to remember i.e. 20.02.2002

You can personalise any of our mini and medium metallic dipped pots.

The sizes of these pots are:
– Mini Metallic Dipped Pot – internal diameter is 6.5cm / pot height 7.5cm
– Medium Metallic Dipped Pot – internal diameter is 9.5cm / pot height 10.5cm

16 characters (this is your word count, inclusive of any spaces).

Currently we are only offering personalisation with one style of font which has been carefully chosen to compliment our gorgeous, bespoke TLB pots. So we can guarantee the message will look fab!

Absolutely, check out our range of Little Botanical pots under Accessories

Orders

You can easily add a gift message to the gift box message section on ordering and we will hand-write your message on our Little Botanical postcards. They’re perfect for adding an extra special touch to your living gift to someone.

Absolutely! We would love to hear from you. Please get in touch with our team – we would be happy to discuss options with you.

The font colour in the preview will vary. There is a note explaining this on the product page under the personalisation section. If you’re really not happy then get in touch with our team and we would be happy to discuss it.

All personalisation is made-by-hand by our talented team. Each individual order is lovingly crafted, printed and placed on each pot. The cost of personalisation is covering the materials and labour.

Due to increased pressure on our delivery network we have taken the decision to introduce a minimum £20 spend per order. This will ensure we are able to maximise the capacity through the distribution network and reduce unnecessary packaging. You can be safe in the knowledge that your plants will be delivered as quickly, and sustainably, as possible.

Delivery & Returns

We offer two shipping options, ‘Standard’ and ‘Express’ shipping. Standard shipping will take 3-5 working days, however if you would like to receive your order faster, then our Express shipping takes between 1-2 working days. You can selected your preferred shipping option at checkout. NB: Free shipping will be given on orders over £65 (mainland UK orders only), but will be shipped as standard delivery.

Because of the nature of these items, unless they arrive damaged or defective, we are unable to accept returns. We can also only support any personalisation defects within 30 days of orders being dispatched.

If in the unlikely situation the personalised pot is defective, please contact us and send a photo of the defect along with your name and order number and we will see what we can do. Please note we can only support this if you contact us within 30 days of your order.

Shipping icon - outline of a parcel
Free delivery on orders over £65 - Post code dependent
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We dispatch Monday - Thursday
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Personalise your plants

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