Delivery and Returns
P & P Costs
£5.95 standard delivery charge.
We currently can only post within the UK.
We use DPD Local for all our UK mainland deliveries, so please add your mobile number so you are notified of your delivery slot. Once the delivery has left us you will be notified by e-mail and text.
Deliveries to Scottish Highlands and Islands, Ireland, Channel Island and the Isle of Wight will be sent using Royal Mail.
We only despatch our orders from Monday- Wednesday to avoid our precious plants sitting in depots for prolonged periods of time.
We aim to despatch our orders in 1- 3 working days. If you order on a Wednesday after 12pm please bear in mind your order will not be despatched until the following Monday.
We do not offer timed delivery slots or weekend deliveries.
If your order is urgent we will always do what we can to get it to you quickly! Just drop us an e-mail on email@example.com or call us on 01243 756240
If you are ordering a specimen plant delivery times may vary and should be detailed on the product page, as these plants are not always held in stock.
At our checkout page there is space for you to add a gift message, please pop a note in there and we will hand write it for your recipient. If you don’t then you may not get the thanks you deserve for sending such a lovely gift!
Collect from us
If you are local (or fancy a drive) we are based in Chichester, West Sussex, and you are very welcome to collect your order from us! Change to “Collect from HQ” when you are promted at the check out. Don’t forget to leave your number so we can tell you when your order is ready to collect.
Every plant we send is grown with love and care, and will be the very best quality. Because our products are living we cannot accept returns.
Our plants are sent to you with easy to follow care instructions and we are here to offer you any advice or help with ensuring your plants provide your home with lots of green goodness for weeks to come. It is your job to look after your plant but please don’t be afraid- plants are very easy to nurture and we are here to help.
We hope you love your products from The Little Botanical but if for any reason you are disappointed then please get in touch and we will do everything we can to make you happy again! Email – firstname.lastname@example.org Call- 01243 756240