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Cookie Policy

We use cookies on this website. A cookie is a text file sent by a web server to a web browser, and stored by the browser. The text file is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser. To find out more about cookies, including seeing what cookies have been set and how to manage and delete them, visit

Cookies have various different functions, but essentially they are used to allow websites to respond to you as an individual and how you use it. Cookies in no way give us access to your computer or any information other than the data you choose to share with us.

You can choose to accept or decline cookies when you enter our website and see the cookie notice. Most browsers also allow you to refuse to accept cookies (for example, in Internet Explorer you can refuse all cookie by clicking “Tools”, “Internet Options”, “Privacy”, and selecting “Block all cookies” using the sliding selector). This will, however, have a negative impact upon the usability of many websites, including this one.

Do not track (DNT) is a feature offered by some browsers, with some newer browsers offering it as default. If you enable it, it sends a signal to websites to request that your browsing isn’t tracked, for example by third party ad or social networks, or analytic companies. You can also delete any cookies that are already stored on your computer’s hard drive.

A table of the cookies we use on our website is set out below.

If you do not wish to accept cookies from our website, please leave this site immediately and then delete and block all cookies from this site. Alternatively, you may opt out of receiving information from us. You can call us on 01243 756240 or you can email us on [email protected].

Name Domain Description Expiry
_ga Used to distinguish users on the Google Analytics platform. 2 years
_gid Used to distinguish users on the Google Analytics platform. 1 day
modalDismissed Used to keep a modal closed once a it has been closed, and stop it from coming back on further pages 1 day
_gat_gtag_UA_109371639_1 Used to throttle request rate on the Google Analytics platform. 1 minute
woocommerce_cart_hash, woocommerce_items_in_cart Contains information about the cart as a whole and helps WooCommerce know when the cart data changes Session
wordpress_logged_in_* This cookie indicates that you are logged in, and who you are, for most interface use. Session
wordpress_sec_* This cookie is used to store your authentication details. Its use is limited to the admin console area, /wp-admin/ Session
wordpress_test_cookie This cookie is used to check whether your web browser can allow or reject cookies Session
wp-settings-* Cookie is used to preserve user’s wp-admin settings 1 year
wp-settings-time-* Sets the time at which wp-settings-* was set 1 year
_fbp This cookie will help deliver our advertising to people who have already visited our website when they are on Facebook or a digital platform powered by Facebook Advertising. For information on how to opt out of these cookies refer to Facebook’s cookie policy 1 month
fr, act, c_user, datr, dpr, locale, pl, presence, sb, wd, xs Used to provide information about the effectiveness of Facebook. Tracks activity on our website from specific events and is used to monitor traffic and gather info about target audience. For information on how to opt out of these cookies refer to Facebook’s cookie policy Various
__stripe_mid, __stripe_orig_props, __stripe_sid, cookie_banner_ack, country, machine_identifier, merchant, mp_eb71b6171a4f7ed97de9b7a0395b7ca5_mixpanel, private_machine_identifier, user, lang, stripe.csrf, session, Used for Stripe functionality at checkout. These cookies allow you to make purchases via debit/credit cards. Various
__lotl, _lotr Used by a service called Lucky Orange which covers our online chat and activity across the website. 6 months
_lo_u, _lo_uid 2 years
_lo_v 1 year
_lorid 10 minutes
lo_session_in Session
_gcl_au Used by Google Ads for experimenting with advertisement efficiency across websites using their services. 2 months
MUID, MUIDB Identifies unique browsers to Microsoft sites. It is used for advertising, site analytics and other operational purposes. 9 months
_uetsid Identifies unique browsers to Microsoft sites. It is used for advertising, site analytics and other operational purposes. 1 day
_uetvid This is a cookie utilised by Microsoft Bing Ads and is a tracking cookie. It allows us to engage with a user that has previously visited our website. 16 days
apbct_cookies_test, apbct_page_hits, apbct_prev_referer, apbct_site_landing_ts, apbct_timestamp, apbct_visible_fields_count, ct_checkjs, ct_fkp_timestamp, ct_pointer_data, ct_ps_timestamp, ct_sfw_pass_key, ct_timezone Our websites use the Anti-spam by Cleantalk system to help prevent spam form submissions. This system sets the following cookies to prevent incoming spam and improve the security of our websites. Session
itsec_interstitial_browser Used by our security layer to protect this website. Session
newsletterModalRead Used to remember whether the visitor to the website has dismissed our newsletter sign up to prevent repeat requests. 6 hours
tk_ai Stores a randomly-generated anonymous ID. This is only used within the admin area and is used for general analytics tracking within WooCommerce our ecommerce platform. Session
wp_woocommerce_session_* Contains a unique code for each customer so that it knows where to find the cart data in the database for each customer. 2 days
_aw_m_* Stores a reference to an individual click to attribute a sale between publisher and advertiser websites. *Tracking cookies set for AWIN by Advertisers on the Advertiser’s domain 1 year
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Free delivery on orders over £65 - Post code dependent
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We dispatch Monday - Thursday
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